Returns And Refunds

The Gay Pride Jewellery  website (www. gaypridejewellery .co.uk) is operated by Gay  Pride Jewellery Limited

Gay Pride Jewellery Limited is committed to producing and selling high-quality jewellery  If for any reason you are not completely satisfied with our product we are happy to offer a full refund or exchange within 14 days of the delivery date. This excludes shipping charges. 


Customized and made to order products are subject to additional conditions and return charges.

If our product is defective in any way, you may return for a  full refund, a repair, or a replacement. 

Please note that our offer to replace products or refund your money does not apply to damage caused by accident, neglect, misuse, dropping, or damage resulting from inappropriate exposure to any kind of destructive or abrasive chemical 

RETURN POLICY

RETURNING UNDER 7-DAYS EU DISTANCE SELLING DIRECTIVE (EU ONLY)

If you are dissatisfied with our delivery, you may cancel your order within 7 working days following the day on which you received the product. 

The product must be returned complete unworn, unused, and with the original box, packing and accessories and, with all of the original certificates. Gay Pride Jewellery will issue a full refund for the price you paid for the product. The total for any return shipping, insurance, or customs fees, as well as any unpaid onward delivery charges will be deducted from your refund.

RETURNING UNDER 30-DAYS FAULTY PRODUCT GUARANTEE (WORLDWIDE)

If our product is defective, you may return it within 30 days of delivery for a refund, exchange, replacement, or repair. 

The total for the return and onward shipping costs will be charged to your account.

RETURN PROCEDURES

Returning your order to Gay Pride Jewellery  is a simple and a straightforward process:

Send us an image of your damaged/ defective item to support customerservice@gaypridejewellery.co.uk

Make sure your return is packed safely and securely. Please do not write jewelry, diamonds, gemstones, gold or any related words on the parcel in order to  protect against possible theft during transportation.

We assume no liability for loss or damage of returned packages.

Please ship your return to the following address:

Gay Pride Jewellery  Limited 329-339 Putney Bridge Road

London SW15 2PG

United Kingdom